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PRIVACY POLICY

At Chisuki, we are committed to protecting your privacy and safeguarding your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable European laws. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our services or website.

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By engaging with Chisuki or using our website, you consent to the practices described in this Privacy Policy.

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1. Information We Collect

1.1. Information You Provide

We may collect the following personal information directly from you:

  • Personal Details: Full name, email address, phone number, and mailing address.

  • Payment Information: Bank details, credit card information (with consent), or other payment preferences for services like business excursions and product purchases.

  • Consultation-Specific Data: Preferences, business goals, feedback, ethical sourcing practices, operational data, financial information, market insights, supplier/manufacturer details, legal or compliance data, and customized requests.


1.2. Information Collected Automatically

  • Technical Data: Includes IP address, browser type, device information, and usage patterns when you browse our website.

  • Cookies and Tracking Technologies: These enhance functionality and improve your experience. (See Section 6 for details.)

 

1.3. Information from Third Parties

We may collect information from trusted third parties, such as:

  • Analytics and Compliance Partners: Data collected for improving services or ensuring compliance with applicable laws.

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2. How We Use Your Information

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2.1. We process your data for the following purposes:

  • Providing and personalizing consultancy services tailored to your needs.

  • Processing payments and delivering products or services.

  • Improving and optimizing your experience with Chisuki.

  • Ensuring compliance with ethical, legal, and regulatory standards.

  • Communicating updates, promotional offers, and essential information.

  • Securing our platform and preventing fraud or unauthorized access.

 

Chisuki processes all data lawfully and only to the extent necessary to deliver the agreed services.

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3. Data Retention

We retain your personal data for as long as necessary to fulfill the purpose outlined in this Privacy Policy or as required by law. After this period, your data will be securely deleted or anonymized. You may request deletion sooner, except where retention is necessary for legal or operational purposes.

 

4. How We Share Your Information

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4.1. Service Providers
We may share your information with third-party service providers who assist in delivering our services, such as: 

  • Payment processors and gateways.

  • Cloud storage and data analytics providers.

  • Shipping and logistics companies.

 

4.2. Legal Compliance

We may disclose your data to comply with legal obligations or to protect Chisuki’s rights, prevent fraud, or address unlawful activities.

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4.3. Cross-Border Transfers

As a global consultancy, your data may be transferred outside the European Economic Area (EEA). We ensure such transfers comply with GDPR using safeguards like Standard Contractual Clauses (SCCs) or equivalent mechanisms.

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5. Consent

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5.1. How Do You Provide Consent?

By providing personal information during transactions (e.g., booking excursions or purchasing products), you consent to its collection and use for that specific purpose. For secondary uses (e.g., marketing), we will obtain explicit consent or offer the option to decline.

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5.2. How Do You Withdraw Consent?

To withdraw your consent, contact us at info@chisuki.com.

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5.3. Legal Compliance

We may disclose your data to comply with legal obligations or to protect Chisuki’s rights, prevent fraud, or address unlawful activities.

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6. Data Storage and Security

  • Storage: Data is securely stored on encrypted servers with restricted access.

  • Payment Security: Payment details are processed through PCI-DSS-compliant gateways. We do not store credit card information directly.

  • Retention: Data is retained only as long as necessary for the purposes outlined in this policy.

 

7. Cookies and Tracking Technologies

Chisuki uses cookies and similar technologies to improve functionality and user experience. You can manage your cookie preferences via browser settings. Note that disabling cookies may affect certain features of our website.

 

8. Your Rights

8.1. Under GDPR, you have the following rights regarding your personal data:

  • Access and Correction: Request access to or corrections of inaccurate data.

  • Deletion: Request deletion of your data unless retention is required for legal purposes.

  • Data Portability: Receive your data in a machine-readable format.

  • Marketing Opt-Out: Opt out of receiving marketing communications at any time

 

To exercise these rights, please contact us at info@chisuki.com.

 

9. Updates to this Policy

9.1. We may update this Privacy Policy periodically to reflect changes in regulations or our practices. Significant changes will be communicated on our website or directly to you. Please review this policy regularly to stay informed.

 

10. Contact Us

10.1. For any questions or concerns about this Privacy Policy, please contact us at:

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